Returns & Exchanges
At The RiverLane, we want you to love every piece you purchase; if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items with original tags attached.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
4
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing